Kia Rio: What to do in an emergency / Towing

Towing service

If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.

If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.

WARNING - Side and curtain air bag

If your vehicle is equipped with side and curtain air bags, set the ignition switch to the LOCK or ACC position when the vehicle is being towed. The side and curtain air bag may deploy when the ignition is in the ON position and the rollover sensor detects a rollover situation.

CAUTION - Towing

  • Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.
  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
  • Do not tow the vehicle with 4 wheels on the ground (such as dinghy towing behind a motorhome or other motor vehicle) as this can seriously damage the Intelligent Variable Transmission.

When towing your vehicle in an emergency without wheel dollies :

1. Set the ignition switch in the ACC position.

2. Place the transmission shift lever in N (Neutral).

3. Release the parking brake.

CAUTION - Towing gear position

Always place the transmission shift lever in N (Neutral) when towing your vehicle. Failure to place the transmission shift lever in N (Neutral) may cause internal damage to the transmission.

1. Model Name 2. Maximum allowable load 3. When using the jack, set your parking brake. 4. When using the jack, stop the engine. 5. Do not get under a vehicle that is supported by a jack.

1. Remove the towing hook from the tool case located in the trunk/liftgate. 2. Remove the hole cover pressing the lower part of the cover on the front bumper.

Other information:

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